New website tips
If you have problems viewing our new website, it is possible that your browser is still using our old display settings. Try these tips to refresh your browser:
- Chrome, Firefox, or Edge for Windows: Press Ctrl+F5 (If that doesn’t work, try Shift+F5 or Ctrl+Shift+R).
- Chrome or Firefox for Mac: Press Shift+Command+R.
- Safari for Mac: There is no simple keyboard shortcut to force a hard refresh. Instead, press Command+Option+E to empty the cache, then hold down Shift and click Reload in the toolbar.
- Safari for iPhone and iPad: There is no shortcut to force a cache refresh. You’ll have to dig into settings to erase your browser’s cache.
After you perform the hard refresh, you should see the web page go blank, and the reloading process will take longer than usual. That’s because the browser is redownloading all of the data and images on the site.
If forcing a refresh didn’t fix the issue, you can try to do a hard refresh again. If that doesn’t help, the issue may be with the website itself. If you continue to have display problems, or would like to give feedback about our website, we would really appreciate it if you could send a screenshot of your problem and any comments to us at firstname.lastname@example.org so we can continue to improve our website for you.