Scientific Equipment Supplier
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Terms and Conditions

Educational Prices are for educational institutions, they are not available for commercial or private purchasers.

Some products, including but not limited to chemicals, are only available for sale to educational institutions.

Before supplying goods to educational institutions and companies we require an emailed or mailed official purchase order signed by an authorised person.

We supply Australian schools and similar educational institutions on a 7 day account.

Scientrific Pty Ltd retains the title in all goods sold by us until the goods are paid for in FULL.

For educational institutions we have a minimum order value of $50 excluding GST, freight and handling charges. Orders under $50 will attract an administration charge of $30 plus GST.

For non-educational customers including companies and private individuals we have a minimum order value of $100 excluding GST, freight and handling charges. Orders under $100 will attract an administration charge of $30 plus GST.  Credit card sales to non-educational customers attract a 2% surcharge.

Please indicate on your purchase order if you require freight/transit insurance. Without freight/transit insurance goods are sent at your risk meaning that their loss or damage is your loss and responsibility. Unless freight/transit insurance is nominated, goods are sent uninsured.

Prices are subject to change without notice, they do NOT INCLUDE GST, freight and handling charges or freight/transit insurance.

Orders for non-stocked products or products purchased specially for the customer cannot be cancelled once the order is placed, these products will not be accepted for return.  Orders for these products will be subject to pre-payment.

Our advertising of a product does not constitute an offer to sell that product.

All goods shipped by Scientrific require a Signature on Delivery.  Goods will NOT be left without a signature, additional freight charges will apply if there is no-one to sign for goods when delivery is attempted.  If no-one is present to sign for the delivery the goods will need to be collected from the Post Office/Freight company or they will be returned to Scientrific at the purchaser's expense. Freight companies may attempt multiple deliveries but this incurs additional charges to the purchaser. Delivery is attempted between 8AM and 5PM Monday to Friday, if no-one is available at these times please advise us at time of ordering.

Quotes are Valid for 7 days. Backordered products may be subject to price changes including increases. We will advise you of any price variations before despatching your order.

Warranties and Returns:
Most products come with a warranty provided by the manufacturer or our suppliers.  Products manufactured by Scientrific carry a Scientrific warranty.  Contact us for details of the warranty for any particular product. In all cases it is the purchaser's responsibility to pay all warranty related freight charges.

All returns must be authorised by us. Unauthorised returns may not be accepted or collected.

Please email us to get a return authorisation. If we agree to have products returned to us they will be subject to a restocking fee. The restocking fee will be the higher value of $20 or 20% of the products retail value excluding GST, all freight charges will be payable by the customer.

Where products are returned for service or repair without authorisation they will incur a service fee of $120 plus GST and freight, regardless of the simplicity of the problem.  We find that most problems can be resolved by our customers with help from our support staff without the need for the return of the product.

PO BOX 420

ABN 55 056 072 694

(02) 6645 8111 (International + 61 2)


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